At Lara Nails, we are committed to ensuring your complete satisfaction with every purchase. Our return policy is designed to be simple and straightforward, providing you with peace of mind when shopping for nail supplies on our website. Please read the following guidelines carefully to understand our return process.

Eligibility for Returns

  • Time Frame: You have 30 days from the date of purchase to return any item for a full refund or exchange. Items returned after 30 days will not be eligible for a refund or exchange.
  • Condition: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Items that have been used, opened, or damaged will not be accepted.
  • Proof of Purchase: A valid receipt or proof of purchase is required to process any return.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Gift cards
  • Sale or clearance items
  • Custom or personalized products
  • Items marked as non-returnable in the product description

How to Initiate a Return

  • Contact Us: To initiate a return, please contact our customer service team
  • Return Authorization: Once your return request is approved, you will receive a Return Authorization Number (RAN) and detailed instructions on how to return your item.
  • Packaging: Securely pack the item in its original packaging, including all accessories, manuals, and documentation. Clearly write the RAN on the outside of the package.
  • Shipping: Ship the return package to the address provided in the return instructions. You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., incorrect or defective item).

Processing Your Return

  • Inspection: Once we receive your returned item, it will be inspected to ensure it meets the return criteria.
  • Refunds: If your return is approved, a refund will be processed to your original method of payment within 7-10 business days. Please note that it may take additional time for the refund to appear on your account statement, depending on your bank or credit card issuer.
  • Exchanges: If you requested an exchange, the new item will be shipped to you at no additional cost once the returned item has been received and inspected.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email address] or

+000 000 000
. We will arrange for a replacement or refund and cover the cost of return shipping. Be sure to include a description of the damage or defect and, if possible, photos to help us resolve the issue quickly.

Thank you for choosing Lara Nails for your nail supply needs!